What Is an Example of Employee Communication in the Workplace?

What Is an Example of Employee Communication in the Workplace?

Effective employee communication is the cornerstone of any successful organization, but it can be particularly challenging for non-desk workers. Understanding how to navigate workplace communication effectively can significantly improve productivity, safety, and engagement. In this blog, we will explore effective communication in the workplace examples, highlighting practical methods and tools that can bridge the communication gap and foster a more connected workforce.

What Are the 7 C’s of Communication in the Workplace?

The seven C’s of communication in the workplace are a set of principles designed to ensure that messages are conveyed clearly and effectively. These principles are crucial for maintaining efficient and productive communication within any organization.

• Clear: Communication should be clear and easily understood. Avoid jargon and ambiguous terms. The message should be straightforward, leaving no room for misinterpretation.
• Concise: Be brief and to the point. Avoid unnecessary information that might confuse the receiver. This keeps the communication efficient and respectful of everyone’s time.
• Concrete: Provide specific details and facts rather than vague statements. Concrete communication helps in building trust and ensuring the message is taken seriously.
• Correct: Ensure that the information provided is accurate and free from errors. Double-check facts and figures before communicating to maintain credibility.
• Coherent: The message should be logical and consistent. All parts of the communication should align and support each other, ensuring that the main points are easy to follow.
• Complete: Make sure the communication contains all necessary information that the receiver needs to understand and act on the message. This prevents back-and-forth questions and ensures smooth execution.
• Courteous: The tone should be polite and respectful. Even when delivering negative feedback or addressing issues, maintaining a courteous tone helps in preserving professional relationships.

By using these guidelines, HR managers can make sure their messages are delivered effectively and efficiently, no matter which method of communication is selected.

What Are 3 Types of Communication in the Workplace?

Effective workplace communication can be categorized into three main types, each serving a unique purpose and playing a key role in maintaining smooth operations and strong relationships within an organization. Types of employee communication in the workplace include: 

Verbal Communication

Verbal communication involves the exchange of information through spoken words, whether face-to-face, over the phone, or via video conferencing. It allows for immediate feedback and clarification, making it ideal for discussions, meetings, and presentations. However, it can sometimes lead to misunderstandings if not accompanied by clear, concise language and attentive listening.

Non-Verbal Communication

Non-verbal communication includes body language, facial expressions, gestures, and eye contact. It often complements verbal communication and can convey emotions and attitudes that words alone cannot. For example, a manager’s positive body language during a feedback session can reinforce supportive verbal messages, fostering a more open and trusting environment.

Written Communication

Written communication encompasses emails, memos, reports, and other documents. It provides a record of information that can be referenced later, which is particularly useful for formal communications, detailed instructions, and policies. While written communication helps in documenting and disseminating information, it can lack the immediacy and emotional context of verbal and non-verbal communication.

What Is an Example of 3 Main Ways of Communicating at Work? How Do They Impact Non-Desk Workers?

Effective communication in the workplace can be illustrated through three main methods: face-to-face meetings, emails, and SMS messaging. Let’s take a look at each of these internal communication examples and their impact on non-desk workers:

Face-to-Face Meetings

Example: Regular team huddles at the start of a shift where supervisors outline daily tasks and safety protocols. 

Impact on Non-Desk Workers: These meetings provide direct, immediate communication, allowing for instant feedback and clarification. For non-desk workers, this ensures they start their day with a clear understanding of their responsibilities and any critical updates.

Emails

Example: Sending out weekly newsletters with company updates, policy changes, and recognition of employee achievements. 

Impact on Non-Desk Workers: While emails are excellent for detailed and formal communication, non-desk workers might not have regular access to email. This can lead to delays in receiving important information unless supplemented with other communication methods.

SMS Messaging

Example: Using SMS to send urgent notifications, shift changes, and safety alerts directly to workers’ mobile phones. 

Impact on Non-Desk Workers: SMS messaging is highly effective for non-desk workers who are constantly on the move and may not have access to other forms of communication. This method provides timely and direct communication, ensuring that critical messages are received and acted upon quickly.

What Is the Best Example of Internal Communication for Non-Desk Workers?

Among the various methods of internal communication, texting stands out as the most effective for non-desk workers. Given their unique work environments and limited access to traditional communication tools, SMS messaging provides a direct and immediate way to convey important information.

Why Texting is the Best Way To Reach Non-Desk Workers:

• Immediate Delivery: Text messages are delivered instantly, ensuring that critical updates are received in real time. This is especially important for non-desk workers who may not have constant access to email or intranet systems.
• High Read Rates: Text messages have a 98% read rate, significantly higher than emails. This means that important information is more likely to be seen and acted upon quickly.
• Convenience: Most non-desk workers carry their mobile phones throughout the day, making texting a convenient way to reach them. There’s no need for them to check multiple platforms or devices.

Yourco’s Role: Yourco’s platform is designed specifically to address the communication challenges faced by non-desk workers. With features like automated translation, Yourco ensures that messages are understood by employees of different linguistic backgrounds. Additionally, Yourco’s polling and survey tools enable HR managers to gather real-time feedback and insights from their workforce, fostering a more interactive and responsive communication environment.

By choosing the right internal communication tools, you can enhance your engagement with non-desk workers, ensuring that they remain informed, motivated, and aligned with your company’s goals. Texting, supported by platforms like Yourco, is an invaluable tool in achieving this objective.

See how it works, and contact us or try for free to learn how Yourco can help you reach your non-desk workers more effectively.