Which Applications are Safe to Use for Business Related Communication?

Effective employee communication gives employees the information they need to be successful and ensures that your organization is taking care of essential administrative tasks. This includes traditional top-down communications like corporate newsletters or emails, as well as more modern, worker-focused techniques such as employee listening, feedback loops, and peer-to-peer recognition. There’s also been a trend of using apps for internal communication—however, employee communication apps are rarely designed with non-desk employees in mind. In this blog, we explore popular communication tools and answer: Which software is used for communication with non-desk employees?

What Is the Most Popular Communication Tool?

The most popular communication tool in the world is texting, with over 5 billion active global users of this form of communication. According to TrueList, 63% of cellphone users prefer texting over free messaging apps.
Why does texting continue to beat out communication apps? One reason is that the ability to text comes built-into phones. Users don’t have to download an app or create an extra account with another password to keep track of. Instead, starting a conversation through text is as easy as making a phone call—even easier for those who prefer asynchronous communication.

For communicating with non-desk employees, texting is an especially popular tool because:

• Texting works in more areas than apps do. Even when you have spotty service at a remote worksite, it’s still possible to send and receive important updates.
• Texting is zero cost for employees than using communication apps. When employees use their personal devices for work-related communication, there is no cost to them; all costs are absorbed by the employer.
• Texting is non-invasive. Apps track user behavior, which can feel like an invasion of privacy for many users—especially when the app is associated with an employer.

Leverage the most popular communication tool for your business with Yourco. Watch our demo to see it in action.

What Is the Most Effective Form of Business Communication?

When it comes to reaching your employees, the best form of business communication is the kind they actually use! For non-desk employees, this method is texting. How does texting compare to other types of employee communication in the workplace? Let’s take a closer look:

• Email: Email is a useful tool for sharing updates and documents with coworkers in an office setting. However, email’s use tends to fall off when communicating with non-desk employees. One reason for this is that email—like other communication apps—requires significant cellular data to load as well as requiring a login and password, so it’s not always accessible at different job sites. Another reason is that email messages can feel like a more formal process than other methods of communication. As a result, email communications suffer from a low 20% open rate, while 98% of text messages get read.
• Communication Apps: Communication software for business programs like Slack facilitate work-related communications, but non-desk employees are often hesitant to use them. In fact, a survey reported in Forbes found that 91% of respondents have a negative reaction to being forced to install an app on their phone. When dealing with consumers, forcing people to download an app can result in lost sales. In the workplace, forcing employees to download an unwanted app can lead to a breakdown in communication that impacts performance and safety. In contrast, texting doesn’t require an app—the feature is ready to go as soon as the device is operational.

With Yourco, you can put the most effective form of employee communication to work for you. Try it for free today. 

Which Is the Most Effective Tool for Business Communication?

Text messaging is a great way to reach your non-desk employees, but without the right platform, this method can become unwieldy on the admin side. Like texting alone, free apps for employee communication also often run into this problem. While they can facilitate communication, it’s not always easy to manage.

The ease of use that Yourco provides makes it one of the best communication platforms examples. On your employees’ end, they’ll experience communication just like any other texting conversation—nice and easy.

For administrators, Yourco’s communication management platform makes it easy to add contacts, group conversations, store data, share files, and so much more. See it in action here.

Which Application Is Safe To Use for Business Related Communication?

The best communication platforms for business have safety features in place for users in addition to data. According to the National Sexual Violence Resource Center, 38% of women and 14% of men report experiencing sexual harassment at work. Sexually explicit emails and texts contribute to these cases. To help combat inappropriate behavior, Yourco keeps your employee’s contact information private from other team members—even when sending out mass texts. With Yourco, when you send an all employee messages or a group message, it does not create a group on the employee’s side of things. This is for two reasons:

• If the employee replies, it’s not a reply all, and others don’t get annoyed. The message just goes into Yourco and notifies the appropriate Admins & Managers that have access to that employee.
• Our clients and their employees do not want the employee’s personal cell phone numbers being shared with each other. This privacy feature protects employee information and allows customers to avoid any sort of harassment (sexual or otherwise). Learn more here.

Moreover, Yourco offers Enterprise-grade security in order to keep customer data safe and secure. Technical security details are available upon request. Yourco’s features are purposefully designed with a focus on data privacy and security. After signing up, customers are procured a dedicated company number only they have access to. Yourco Admin(s) have total control over who has the ability to communicate over their company number. Additionally, Yourco also offers Locked File Sending. When an employee opens a Locked File, the system first asks them for their cell phone number. The employee is then texted a randomly generated PIN that they must enter in order to view the Locked File. If the employee is ever terminated, their file access is revoked. This feature is typically utilized by Yourco’s government and aerospace & defense clients, but it is available to all Yourco Pro customers in order to share sensitive files and documents with employees.

Yourco: Your Platform for Safe, Secure, and Effective Business Communication

Communication should make businesses run more smoothly. Unfortunately, hiccups in communication can decrease efficiency and result in dangerous situations that could have been avoided. With Yourco, you can make communicating with non-desk employees easier than ever. Take advantage of:

• Automatic Documentation
• Data Privacy Measures
• Translation Capabilities
• Compatibility with HR Systems
• Message Scheduling

Don’t take our word for it. See the results for yourself. 

Contact us to set up a demo or try it out for free today.